If your wireless mouse has stopped working and does not show the cursor on the monitor, then this blog is for you. Various issues have stopped the mouse from working in the Microsoft window. Typically, a wireless mouse is made up of a few components. It contains a wireless adaptor and a battery. The wireless mouse works straightforwardly.
The mouse delivers signals to the adaptor, redirecting the signals to windows to control the cursor and follow the commands. It is the convenient setup that works well mostly. But many issues can occur with the wireless mouse working.
So, keep reading to know the troubleshooting methods of a wireless mouse in windows. Also, the reason behind the wireless mouse not working.
What Are The Reasons My Wireless Mouse Not Working?
Most issues with the wireless mouse are due to the method you use to link them to the PC. Sometimes, just the loose inserted USB can hurdle the working because the computer does not recognize the mouse. Even if the USB is inserted correctly, the mouse can have various issues that stop it from carrying the connection, such as battery & charging issues, the sensor is not clean, the battery being wrapped in plastic, and much more.
How to Fix Wireless Mouse That Is Not Working
The signs of a wireless mouse having a problem while working will be unpredictable. The cursor is moving or jumping speedily, the cursor is not moving at all, or the cursor is hanging, all include the issues of the wireless mouse not working. All these can be directed with several fixes. So, here are a few steps to get your wireless mouse working properly again.
Examine the USB Adapter
First, examine whether the USB adapter is fixed and not moving out of position. If the USB adapter is loose in the port, the mouse will not work. So, remove the USB dongle and wait for a minute. Then insert the USB adapter into a different port. Now let the window recognize and retest it.
On putting a USB dongle, windows first check the drivers to run or recognize it. A simple replacement of the USB adapter can sort out even temporary or minor problems that might arise in the functionality.
Replace the Battery
A dead battery is a common reason for a wireless mouse not working. So changing the battery might be the solution. For this, open the bottom compartment of the mouse. Then, remove the battery and place the new ones. Now test the mouse; if it works, great, and troubleshooting is done. But if it still doesn’t work, then it could be another problem. For this, keep reading for more fixes.
Change the Surface of the Mouse You Used On
Sometimes the surface is the main issue on which you use the mouse. Even a wired mouse has trouble operating if the surface is not suitable. The surface could be too rough, soft, or glossy. Try using another mouse mat or table. Even you can use a book to observe the surface change and whether the issue is solved.
If the surface is mirror-like or has various patterns, you’ll face problems using your wireless mouse. Some colors, including flat black, cyan, red, and purple, can interrupt the mouse tracking movement.
Modify the Mouse Battery
Check the battery compartment and see whether the battery is in good condition. Also, the battery must touch the terminal so that the mouse works properly. Disengage the battery and clean the debris or dust from it. After that, place it back into the mouse and inspect if the wireless mouse works.
Some wireless mice have an ON/OFF button at the bottom to protect the battery from misuse. Examine that the button is ON. If it is OFF, turn the button ON, so the mouse works again. Because sometimes, the button can be accidentally switched off, so check before using it.
Restart Your Computer
If you restart your computer, it can solve your most issues. That is also known as a “3-pin reset”. If the mouse is working great, restart your computer to check whether it recovers the mouse and starts functioning properly again. In case the mouse is still not working, proceed with troubleshooting.
Be Within Range
The wide distance can lead to wireless signal interference. The link between the computer and mouse is weak, preventing your wireless mouse from operating. So, distance is the significant cause of interference. The wireless connection will interrupt if you utilize your mouse too far from the PC. So, try using your wireless mouse within range and near the computer so that it functions accurately.
Plug out and Plugin Again
Sometimes removing and plugging the wireless mouse again can solve the temporary defect that makes hurdles in the wireless mouse work. So, try it once; if it does not work, then proceed next option.
Clean the Wireless Mouse
Make sure the optical lens is clean and dust-free. To clean it, follow these simple steps:
- First, remove the battery from the mouse. Then take out the two screws that hold the mouse parts together.
- Next, carefully loosen the mouse’s retaining clips using a pry tool. The clips are located inside the mouse cover.
- Now smoothly remove dust or debris and clean the mouse’s internal parts and ball wheel with a tissue, cotton, or a microfiber cloth. You can also use a little amount of alcohol to rub the surface gently.
- Let the mouse’s inner dry for one minute, rejoin the wireless mouse, and switch it on.
- Lastly, test it to check whether it is working perfectly.
Remove Other USB Peripherals
Sometimes PC peripherals that are connected through USB, such as printers, scanners, or flash drives, can interrupt the wireless mouse from functioning perfectly. So, try detaching them and attaching the mouse USB dongle. If it works, reattach the USB peripherals individually to cut off the device leading to the issues.
Inspect the Drivers
The common cause of hardware issues is driver problems. The driver is the consistent place to troubleshoot the wireless mouse. First, let the windows carry out driver updates. After that, install the driver if required. Here are the steps for checking drivers on windows:
- Type “Device” into the Windows search button, also known as the Cortana box. You can also right-click the start button and choose “Device Manager.”
- Now navigate and choose “Mice and other pointing devices.”
- Next, right-click on the mouse option and click “Update Driver.”
- Authorize Windows to search for a driver and install it automatically.
You can install it manually if Windows fails to search for a driver update.
- Guide to the mouse company site and download the recent driver for the mouse.
- Then install the driver on your PC and follow the commands.
- Restart your computer if necessary and retest.
Control Curser Speed
If your wireless mouse works too fast or slow, check the mouse speed from the setting because it might be up to scratch; that’s why it is not working. For this, type the mouse setting in the Windows button and press enter or click open. After that, minimize or maximize the curser speed with the help of a slider that is located under the Curser Speed.
Try your Mouse on another PC
The last troubleshooting method is to use your mouse on another PC. If it works properly and doesn’t work the next moment, then it is a hardware problem. So, test it using a different PC. For this, connect your wireless mouse to a different computer and let the window detect the device. Also, install the driver manually and test your mouse. Some internal issues stop the mouse from functioning perfectly if it doesn’t work.
FREQUENTLY ASKED QUESTIONS
What is the lifespan of a wireless mouse?
Although, it depends on the mouse model. But most wireless mouse works for three to four years. Whenever you purchase a new wireless mouse, consider its material, click ratings, and especially the reviews. Because reviewers are the people who have used the product in real-time.
Why is my wireless mouse not working even though it’s connected?
Mostly a wireless mouse becomes unresponsive due to two reasons. First, the batteries are out of order or dying. The batteries need to be replaced. The second one is driver needs to be upgraded or updated.
How do I reset my wireless mouse?
It depends on the mouse company because not every wireless mouse has a reset system. So, check the manufacturer’s site to know your wireless mouse’s model and its options.
Can a wireless mouse stop working or go severe?
A wireless mouse will ultimately stop working even if you never use or operate it smoothly. The lifespan of the wireless mouse will reach its end even if you utilize it often.
How do you know if your wireless mouse is damaged?
Plugin your wireless mouse on a different computer and check if it works. If light shines out of the bottom of the wireless mouse, then it works. But if the light is not coming out, check whether the wireless mouse is switched on. If it is switched on and the light is not shining out, your wireless mouse is damaged or broken.
Why is the battery not working in my wireless mouse?
If you place a new battery in your wireless mouse and it’s still not functioning, check to make certain the battery compartment is rust-free and clean. Clean the battery area with a cotton ball and insert the battery again. If it does not work, use a new device or follow the above methods.
Sadly, hardware issues with your wireless mouse can happen. If your wireless mouse has to stop working, begin with the simplest method. If it doesn’t work, try the above methods one by one. Although, never underrate the simple restart method or cleaning of your devices. The debris and dust inside the wireless mouse or any hardware can stop it from working.
Thus, cleaning your devices regularly can lengthen their lifespan. We hope this article helps you a lot. Try the above suggestions and let us know which method works for you in the comment section. Also, share this article with your loved ones. Thanks for reading!